Terms of Service

These terms govern use of the Salud wellness rewards platform and the website at trysalud.com, both provided by Salud Apptech, LLC(“Salud,” “we,” “us”). By using the service you agree to them. Where we have signed a separate written agreement with a customer, that agreement controls if the two conflict.

The service

Salud is software an employer uses to run an employee wellness rewards program: creating activities, recording and approving completions, tracking points and tiers, running raffles, issuing rewards, and reporting on participation and funds.

Accounts

An employer account is created for a named customer. The customer is responsible for who it invites, for what its administrators do, and for keeping credentials secure. Tell us promptly if you believe an account has been compromised. Administrators may act on behalf of the employer, including approving completions and issuing rewards.

Customer data

The employer owns the data it puts into Salud. We use it to provide the service and as described in our Privacy Policy. The employer is responsible for having the right to provide employee information to us and for telling its employees how the program works.

Fees

Salud charges a flat platform fee per company per year, priced by headcount band. Fees are invoiced and are not refundable except where required by law or agreed in writing. Prices shown on this site are current at the time of publication and may change for future terms.

Rewards

Salud does not hold customer funds and does not issue value on its own. The employer’s wellness fund pays the gift card supplier, and a code is generated by that supplier at the moment an employee redeems.

Once an employee redeems and a code is issued, that value has been delivered and cannot be recalled. Before redemption, points and pending rewards remain the employer’s to adjust. Rewards are subject to the supplier’s own terms.

Taxes are the employer’s responsibility. Salud records what was issued and to whom, and makes that record exportable. We do not calculate taxes, withhold, or give tax advice.

The employer’s program is the employer’s to design

Wellness incentive programs are regulated, including under the ADA and GINA, and prize drawings are subject to rules that vary by state. The employer is responsible for designing a program that complies with the law that applies to it, and for obtaining its own legal advice. Salud provides software; we do not provide legal, medical, tax, or benefits advice.

Acceptable use

• Do not use the service unlawfully or to infringe anyone’s rights
• Do not attempt to access another company’s data, probe our security, or disrupt the service
• Do not upload malware or misuse the service to send unsolicited messages
• Do not reverse engineer or resell the service without our agreement

Our intellectual property

The service, the software behind it, and the Salud name and marks belong to us. Using the service does not transfer ownership. Feedback you send us may be used to improve the product without obligation.

Availability

We work to keep Salud available and will give reasonable notice of planned maintenance where we can, but the service is provided as is and we do not guarantee uninterrupted operation unless a signed agreement says otherwise.

Disclaimers and liability

To the fullest extent the law allows, the service is provided without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent the law allows, neither party is liable for indirect, incidental, special, or consequential damages, or for lost profits or lost data. Our total liability arising from the service is limited to the fees paid by the customer in the twelve months before the event giving rise to the claim.

Termination

Either party may end an engagement as set out in the applicable order or agreement. We may suspend an account for non-payment or for a serious breach of these terms. On termination the customer may request an export of its data within a reasonable period, after which we may delete it.

Changes to these terms

We may update these terms and will revise the date above. For a material change affecting a paying customer, we will give notice to that customer.

Governing law

These terms are governed by the laws of the State of Utah, without regard to its conflict of laws rules, and the state and federal courts located in Salt Lake County, Utah have exclusive jurisdiction over any dispute.

Contact

Salud Apptech, LLC
Salt Lake City, Utah
hello@trysalud.com